DPD lockers and pick-up points - order exporting and printing labels

Important! Only merchants whose warehouse is located in Estonia, Latvia, Lithuania or Czechia can export orders to the DPD system.

Go to your store admin and open the Parcely app under “Apps”. Click on the Shipping Service tab and move to the DPD section. Here you can enable and disable order export 

You can select between 4 different DPD APIs:

1. DPD Baltic API - DPD's newest API for the Baltic region. You can generate a token for this API in the DPD self-service portal. Please ask for guidance from DPD support if you are unable to find it. 

2. DPD Baltic API TEST - DPD's newest API test version for the Baltic region. Can be used with test token if needed.

3. DPD Baltic Interconnector - Older DPD API in Baltic region. It can still be used if you already have a contract with DPD and have interconnector keys. 

4. DPD Czech Republic API - Please contact DPD Czechia support if you need help with finding API token in DPD self-service portal. 

Please fill in all the fields. Only "house number" and "Office or apartment number" are not mandatory. 

Please insert phone number with country code (e.g. “+372555555”, “+37065123456” )

Please insert zip without country code. For example, "1005" instead of "LV-1005.

The COD guide can be found here.

Printing shipping labels

After order exporting has been set up you can print all DPD pick-up point shipping labels from the Parcely app Orders view. 

If for some reason the order is not automatically exported, then click on the "Export Order" button and order data will be sent to  DPD. In a few seconds, you will see that the label printing button will switch to green and you can print the label by clicking on it. 

Tracking code

The tracking code is saved to your store order only if you fulfill orders through the Parcely app Orders view. Parcely will save the tracking code itself and  DPD tracking URL to the order and also include it in your store order confirmation email. If you would choose to Fulfill orders in Shopify order management, then you would need to copy and paste the tracking code and URL manually.