What to do with customers who move from cart view to checkout before Parcely app widget has loaded?

Created by Erik, Modified on Thu, 23 Apr at 4:44 PM by Erik

In some cases, shop customers will pass through the Cart view before the Parcely widget is loaded because Shopify is always loading all external elements last. We recommend enabling the following Parcely app embed, which will add a small delay to the Checkout button's loading in the cart view. It will prevent customers from proceeding to checkout before the Parcely widget has loaded.

Here's a small guide video on how to enable the Parcely app embed:



Please reach out to support@parcely.app or in the chat if the Parcely embed does not work in your store theme. It might not work with highly customized themes or themes not purchased from Shopify's official theme store. 



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